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The 5 blog posts our readers liked the most in 2019

A Picture of Alejandra Morales
December 30, 2019 | Topic: Corporate  
The 5 blog posts our readers liked the most in 2019

As 2019 is coming to a close, we would like to reflect on our top 5 blog post articles of the year. We have seen numerous technologies and trends emerge and establish as the most picked and talked about during this time, so it’s hard to select just five articles as our highlights.

As a result, we’ve based our selection on the judgement of those we trust the most: our readers. We’ve highlighted here the articles that you have chosen as the most popular, and those which received the highest readership.
Let’s explore the topics that you valued the most during the year:

1- User experience is now your business strategy

4,390 views in Forbes
Published: October 15, 2019

We’re all familiar with the way companies such as Uber and Airbnb have brought fundamental disruption to their respective industries. Taxis and cars for hire existed long before the advent of Uber. But one of the core differences Uber offers customers is the strength of their user experience (UX).

For all the talk about their technology, their business model and their strategy, their UX is what ensures customers continue to use the service.

This idea has brought us to the concept of UX as strategy. It’s the idea that today, more than anything else, your UX will determine the success or failure of your software and your business.

2- Cognitive agents in banks: One of the best industry examples

2,752 views on our blog
Published: September 25, 2019

According to Citibank’s 2018 Mobile Banking Study, consumers are migrating from traditional banking tools: 91% of mobile banking users prefer using their app over going to a physical branch, and 68% of millennials think their smartphones will replace their physical wallets.

In this article, we explored why more banks are looking at AI solutions, how they can improve customer interactions, and discover some of the best practices for implementations.

3- Why you need to invest in talent development initiatives

2,615 views in our blog
Published: October 03, 2019

Talented and skilled people who enjoy a healthy work environment are what drive a company’s success. Nonetheless, some organizations fail to create programs that add value to their employees and help them meet their business needs.

Reskilling and upskilling are crucial not only to scale people’s careers but to outperform the competition. We sat down with the leaders of Belatrix’s talent development program to find out more about it and the initiatives that we have created to foster our human-centered approach to talent management

4- Financial firms have what they need to achieve digital success

2,191 views in our blog
Published: June 27, 2019

Financial firms have what they need to achieve digital success

The financial world is changing due to the evolution of both traditional banks and fintechs in the digital world. However, banks and fintechs are approaching the digital revolution from different perspectives and with different strengths.
On the one hand, banks have strengths such as their size, brand, track record and their established client portfolio.

Meanwhile, fintechs have a greater focus in terms of the digital experience they provide, their knowledge of new technologies and their customer-centricity. This blog post explored how this special focus is what financial firms need to achieve success in the digital era.

5- Becoming a “cloud-first” organization

1,956 views in our blog
Published: October 24, 2019

According to Gartner, 28% of spending in key IT segments – estimated at $1.3 trillion – will be spent on cloud computing by 2022. 60% of organizations in North America now rely on public cloud platforms, five times the proportion from just five years ago.

We sat down with Pablo Lecea, one of our senior executives, to hear his opinion about the cloud and why every organization that wants to survive in the changing digital environment has to become cloud-first.


From the Belatrix team we are honored to have been able to be by your side in 2019, and hope we were able to provide valuable insights from the technology industry. And if you don’t want to be caught off guard for what’s to come in 2020, I suggest you take a look at our “Predictions 2020” whitepaper to start preparing your digital strategy for the new year!


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