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Watch our top 3 business and technology predictions for 2020

A Picture of Alejandra Morales
By:
January 22, 2020 | Topic: Digital transformation  
Watch our top 3 business and technology predictions for 2020

Organizations’ digital journeys are already well under way. 87% of organizations are pursuing a digital transformation initiative according to recent research. However, in 2020, much work remains to be done to bring these efforts to fruition and become a digital mature organization.

In order to become a more digitally mature enterprise, we believe there will be three key priorities for organizations in 2020, focusing on customer experience and UX design, cybersecurity, and innovation in cloud computing.

Specifically, we predict:

  1. UX design will be your business strategy in 2020.
  2. Organizations will become “cloud-first” – benefiting from increased innovation in the cloud.
  3. Digital cloud-first organizations will transform their cybersecurity.

The video below is a short summary of each of them:

For more information about these predictions, download the full whitepaper to explore them and the key actions we recommend for your 2020 strategy.

Service Design: Providing meaningful end-to-end experiences

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